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Security Policy

Protecting Your Data and Ensuring Exam Integrity

Last Updated: June 2026

1. Introduction

At MATT (MutiComs Academy Tech Training) and JobConnet, we take security seriously. This Security Policy outlines the measures we implement to protect your personal information, ensure the integrity of our online examinations, and maintain a safe digital environment for all users.

Whether you are a candidate registering for an exam, an employer verifying a certificate, or a visitor browsing our platform, your security and privacy are our top priorities.

2. Data Protection and Privacy

2.1 Information We Collect

We collect information necessary to provide our certification services:

  • Account Information: Name, email address, phone number, and profile details you provide during registration.

  • Exam Data: Your exam responses, scores, and certification history.

  • Usage Data: Technical information such as IP address, browser type, device information, and interaction with our platform .

  • Verification Information: Data required to verify your identity before and during exams.

2.2 How We Use Your Information

Your information is used exclusively to:

  • Process your registration and manage your account

  • Administer exams and generate certificates

  • Verify your identity and maintain exam integrity

  • Communicate with you about your certification and relevant opportunities

  • Improve our services and user experience

2.3 Data Storage and Retention

  • Secure Storage: All data is stored on secure servers with industry-standard encryption .

  • Retention Period: We retain your information for as long as needed to fulfill the purposes for which it was collected, including maintaining your certification records and providing requested services .

  • Data Deletion: You may request deletion of your personal data at any time, subject to legal and regulatory requirements.

2.4 Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only:

  • With your consent: When you authorize us to share your certification status with employers via JobConnet.

  • With service providers: Trusted third parties that assist us in hosting, data analysis, and payment processing—all bound by strict confidentiality agreements .

  • For legal purposes: When required by law, regulation, or legal process .

3. Exam Security and Integrity

We employ multiple layers of security to ensure fair and secure examinations.

3.1 Identity Verification

  • Pre-Exam Verification: Candidates must verify their identity using official identification documents before taking high-stakes exams.

  • Continuous Monitoring: During the exam, we may employ remote proctoring technologies to verify identity and monitor activity .

  • Signature and Confirmation: Candidates sign a commitment to academic integrity before beginning the exam .

3.2 Secure Exam Environment

  • Locked Browser: Our platform uses browser lockdown technology to prevent candidates from navigating to other websites, opening applications, or printing during the exam .

  • One Question at a Time: To prevent copying and sharing, exams display one question at a time .

  • Question Randomization: Questions are drawn from large item banks, and each candidate receives a unique question set or randomized question order .

  • Time Limits: Each exam has a defined time limit, reducing the opportunity for unauthorized assistance .

3.3 Proctoring

  • AI Proctoring: Artificial intelligence monitors candidate behavior and flags suspicious activities (e.g., looking away from the screen, multiple faces detected, unauthorized devices) .

  • Live Proctoring: For high-stakes exams, live proctors may observe candidates via webcam and intervene if irregularities are detected .

  • Zoom Proctoring: Candidates may be required to join a Zoom session with cameras on during the exam .

3.4 Protecting Exam Content

  • Content Security: Exam questions and materials are confidential and protected by intellectual property laws.

  • Harvesting Prevention: Technical measures prevent screen recording, copying, and unauthorized distribution of exam content .

  • Consequences for Breach: Any attempt to record, share, or reproduce exam content will result in immediate disqualification and potential legal action .

3.5 Addressing Limitations

While we implement robust security measures, no system is 100% foolproof. Candidates may still attempt to access information on secondary devices (e.g., cell phones) . Our layered security approach—combining technology, proctoring, and academic integrity commitments—significantly reduces these risks .

4. Account and Password Security

4.1 Password Requirements

  • Candidates must create a strong password with a minimum of 8 characters, including uppercase, lowercase, numbers, and special characters.

  • We recommend changing your password regularly and avoiding reuse across platforms.

4.2 Account Protection

  • Your account is protected by encryption and secure authentication protocols.

  • Always log out after completing your exam, especially on shared devices.

  • Important: You are responsible for maintaining the confidentiality of your login credentials. We will never ask for your password via email or phone .

4.3 Session Management

  • Sessions automatically time out after periods of inactivity.

  • You can view active sessions and remotely log out of devices through your account settings.

5. Secure Payments

All financial transactions on our platform are processed through PayStack, Bank Tranfer, a PCI Service Provider Level 1 certified payment processor—the most stringent level of certification available .

  • No Storage: We do not store credit card information in our database .

  • Encryption: Payment data is encrypted using AES-256 during transmission and storage.

  • Secure Transactions: All payment pages use HTTPS with TLS encryption.

6. Website Security

6.1 Encryption

Our website uses TLS (Transport Layer Security) to encrypt all data transmitted between your browser and our servers. Look for the padlock icon in your browser's address bar.

6.2 Monitoring and Protection

  • We continuously monitor our systems for vulnerabilities, unauthorized access, and malicious activity.

  • Firewalls and intrusion detection systems protect against cyber threats.

6.3 Regular Audits

We conduct periodic security audits and vulnerability assessments to ensure our systems remain robust against emerging threats.

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Enhance your user experience by remembering preferences

  • Analyze site usage and performance

  • Detect and prevent fraudulent activity

You may manage your cookie preferences through your browser settings or the cookie consent tool on our website .

8. Your Rights and Responsibilities

8.1 Your Rights

Under applicable data protection laws, you have the right to:

  • Access: View the personal data we hold about you.

  • Rectify: Correct inaccurate or incomplete data.

  • Delete: Request deletion of your data (subject to legal retention requirements).

  • Restrict: Limit how we process your data.

  • Object: Object to certain processing activities.

  • Data Portability: Request a copy of your data in a portable format.

To exercise these rights, contact us at support@jobconnet.net.ng.

8.2 Your Responsibilities

  • Maintain the security of your account credentials.

  • Notify us immediately of any suspected unauthorized access to your account.

  • Comply with our exam integrity policies and avoid any actions that could compromise exam security.

9. External Links

Our platform may contain links to third-party websites (e.g., payment processors, employer portals). We are not responsible for the security or privacy practices of these external sites. We encourage you to review their security policies before providing personal information .

10. Children's Privacy

MATT and JobConnet are not intended for use by individuals under the age of 18. We do not knowingly collect information from minors. If you believe a minor has provided us with information, please contact us immediately .

11. Policy Updates

We may revise this Security Policy from time to time to reflect changes in technology, regulations, or our services.

  • Notification: We will notify you of significant changes via email or a prominent notice on our website .

  • Effective Date: The "Last Updated" date at the top of this page indicates the latest revision.

Your continued use of our platform after changes constitute acceptance of the updated policy.

12. Reporting Security Concerns

If you discover a security vulnerability, suspect unauthorized access, or have concerns about exam integrity, please contact us immediately:

We take all reports seriously and will investigate promptly.

13. Compliance

MATT and JobConnet are committed to complying with:

  • Nigeria Data Protection Regulation (NDPR)

  • General Data Protection Regulation (GDPR) (for EU users)

  • California Consumer Privacy Act (CCPA) (for California residents)

Our security practices align with industry standards and best practices for online examination platforms .

14. Contact Us

If you have any questions about this Security Policy, our security practices, or your data, please contact us:

Email: support@jobconnet.net.ng
Website: https://m.jobconnet.net.ng

Your trust matters to us. We are committed to maintaining a secure and transparent platform for all our users.

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